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Flores and Associates Government DIR-TSO-3883 Skip to main content

DIR-TSO-3883

Texas Department of Information Resources (DIR) logo

Contract Overview:

This Vendor offers BreakFix Customer Owned Equipment Services for DIR customers. These Services are not offered as authorized warranty repair Services. Services for the repair of customer owned information technology equipment are generally performed at the customer site. The Vendor will provide on-site time and materials repairs of information technology equipment.

For questions, information, quotes, prices please contact:

Flores and Associates
7801 North Lamar Blvd., Suite C-71
Austin, Texas 78752

Contact Person:

Richard Flores
Phone: 512-275-0322 or 1-877-275-0322
Fax: 512-670-1148
Email: richard@floresandassociates.com

Cooperative Contracts:

https://dir.texas.gov/View-About-DIR/Pages/Content.aspx?id=41

Purchase Orders:

Note: NO EXCEPTIONS OR REVISIONS WILL BE CONSIDERED
All customer purchase orders will be placed directly with the Flores and Associates. Accurate purchase orders shall be effective and binding upon vendor or order fulfillers when accepted by Flores and Associates. Customer and vendor may work together to include specific requirements as to what constitutes a valid purchase order. All purchase orders should reference "DIR-TSO-3883".

Flores and Associates, LLC
9201 Brown Ln. Ste 152
Austin, Texas 78754
Phone: (512) 275-0322
Fax: (512) 670-1148
Email: richard@floresandassociates.com or accounting@floresandassociates.com

Pricing:

Pricing to the DIR Customer shall be as set forth in Appendix A, Section 8, Pricing, Purchase Orders, Invoices and Payment, and as set forth in Appendix C, Pricing Index, and shall include the DIR Administrative Fee.

The Services Offered:

  • Repair (break/fix) and maintenance of office equipment, laser printers, plotters, and desktop workstations
  • Apple - iPads, iPhones, iMacs
  • We service the following brands: HP, Xerox, Canon, Lexmark, Sharp, Muratec, Brother, Shreders, Dell, Oki-data, Ricoh

Advantages:

  • Quality repair for printers
  • Over 20 years combined experience
  • Hewlett-Packard, Xerox, and Lexmark Certified
  • High failure rate parts inventoried
  • Excellent prices on service and parts
  • We offer only the highest-quality, new and rebuilt parts
  • All parts and labor are guaranteed
  • Quick response for short downtime
  • Assigned technical representative for your account